In the role of Social Care Worker you will be part of a team of with a variety of staff, who hold varied caseloads. Workers will work in a strength-based way, actively holding conversations with customers/ carers to assist them in identifying their desired outcomes and options as to how best to meet these. This will involve liaising with community, voluntary, health and statutory agencies.

The ideal candidate will have experience of working within the adult social care field and will be a highly motivated, enthusiastic person with a desire to work creatively with adults.

You will have knowledge and or experience of the Care Act and Care Act Assessments; Mental Capacity Act, and Mental Capacity Assessments alongside Best Interest Decision making; Continuing Health guidance and undertaking Continuing Health Care Checklists and Decision Support Tools.

The purpose of the job is to use strength and assets based approaches to assess customers (aged 18 to older age) social care needs as defined by The Care Act, including deciding on their eligibility for support. The role includes developing and reviewing support plans to ensure that they are aimed at preventing, reducing and delaying future care needs, helping customers to manage risks in the way they choose and promoting resilience through the development of customer’s abilities and those of their network of support.

The post holder will assist in identifying outcomes with customers and carers, based on customer and carers definitions of what a good life looks like. They will explore options for meeting these using a high level of creativity and innovation to maximise the ability of the customer to self care and self manage, including utilising their family and informal network of support. The post holder will have a good knowledge of available voluntary, statutory and health services.

In carrying out any or all of the following tasks the post holder will be expected to pay due regard at all times to the Council’s stated policies relating to customer service and equal and fair treatment for all customers and employees.